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Privacy Policy

Last modified: September 21, 2023.

This notice describes how Igara Studio S.A., or Igara for short, collects and uses data about you.

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What is Igara?

Igara is the company founded by David Capello, primary developer of Aseprite, the desktop software to draw animated graphics and pixel-art. Igara was created to publish, sell, and distribute Aseprite copies. As a company, Igara hosts the Aseprite website for customers, which includes:

How does Igara collect data about me?

Igara collects data about you:

  • when you browse the website
  • when you create and use an account on the forum (community.aseprite.org)
  • when you post, send private messages, and otherwise participate in the forum
  • when you ask for educational licenses

Igara collects data when you use the website, whether you use the website using a web browser on your own computer or your mobile device.

Igara does not buy or otherwise receive data about you from data brokers.

What data does Igara collect about me, and why?

Igara collects data about visits to the website

When you visit the website that Igara hosts, whether you have an account or not in the forum, the website uses cookies, server logs, and other methods to collect data about what pages you visit and when.

Igara uses data about how you use the website to:

  • optimize the website, so that it's quick and easy to use
  • diagnose and debug technical errors
  • defend the website from abuse and technical attacks
  • compile statistics on forum and topic popularity
  • compile statistics on the kinds of software and computers visitors use

Igara usually stores data about how you use the website in identifiable form for just a few weeks. In special circumstances, like extended investigations about technical attacks, Igara may preserve log data longer, for analysis. Igara stores aggregate statistics about use of the forum, but those statistics don't include data identifiable to you personally.

Igara collects account data

Many features of the forum that Igara hosts require a forum account. For example, the forum requires an account to post and reply to topics.

To sign up for a forum account, the forum website requires your name, a user name, and an email address.

Igara uses your account data to identify you on the forum, and to create pages specific to you, like your profile page. As the forum is public, Igara publishes your account data.

Igara uses your email address to:

  • notify you about posts and other activity on the forum
  • reset your password and help keep your account secure
  • contact you in special circumstances related to your account
  • contact you about legal requests, like DMCA takedown requests

You may provide additional data for your account, like a short biography, your location, or your birthday, on the profile settings page for your account. Igara makes that data available to others who can access the forum. You don't have to provide this additional information, and you can erase it at any time.

Igara stores your account data as long as your account remains open.

Igara collects data about posts and other activity on the forum

Igara collects the content of your posts, plus data about bookmarks, likes, and links you follow in order to share that data with others, through the forum. As the forum is public, Igara publishes your activity. If access restrictions apply to the specific post, Igara makes your activity available only to users permitted to see it.

Igara also collects data about private messages that you send through the forum. Igara makes private messages available to senders and their recipients, and also to forum administrators.

Igara stores your posts and other activity as long as your account remains open.

Igara collects data about educational licenses

When you get an educational or business license, Igara stores the information about you and the institution in the website server. This information is visible to you and website administrators only.

How can I make choices about data collection?

You can make choices about how data is used on the settings page for your account. When a forum uses access restrictions that vary by category, you can choose who will see your post by choosing the appropriate category.

The Igara website does not respond to the Do Not Track HTTP header.

Where does Igara store data about me?

Igara stores its website in Google Cloud Compute Engine servers, located in multiple jurisdictions in the United States. Backups are stored in Google Cloud Storage coldline in Europe Union.

When you send an email to support@aseprite.org address, or support@igarastudio.com, or a direct message to @aseprite Twitter account or Facebook Aseprite account, Zendesk and Google G Suite stores and handles the email communication with their servers.

Depending on which platform you have used to purchase Aseprite, your data as a customer will be stored on the server of that specific platform:

Some other user information might be stored in private Google Spreadsheets in different circumstances. E.g. Customers that have used Gumroad to purchase Aseprite, have their information (name and email) stored in a private Google Spreadsheet to provide a method to get Steam keys through a web form.

Does Igara comply with the EU General Data Protection Regulation?

Igara respects privacy rights under Regulation (EU) 2016/679, the European Union's General Data Protection Regulation (GDPR). Information that GDPR requires Igara to give can be found throughout this privacy notice, as well as information about specific rights, like access, rectification, erasure, data portability, and objection to automated decision-making.

Where can I access data about me?

You can see your forum account data at any time by visiting your account page on the forum (community.aseprite.org). Your account page also lists your posts and other activity on the forum. Your account activity page also includes a link to download all of your activity in standard comma-separated values format.

To get access to your personal information as a customer, you can contact Igara (privacy@igarastudio.com) from the email address that you have used to purchase Aseprite. Generally most of your data as a customer is stored in third-party websites like Humble Bundle, itch.io, and Gumroad so in case that Igara cannot access your data, Igara will give you directions to ask for your data to these other websites.

Igara does not request customer data to Steam. In case you are interested in knowing what data they have about you, you can ask them directly using their website.

How can I change or erase data about me?

You can change your forum account data at any time by visiting the profile settings page for your account. The settings for a particular forum may also allow you to close your account, on the settings page for your account. Closing your account starts a process of erasing or anonymizing Igara's records of data you provided for your account. Forum administrators can also erase and anonymize accounts.

You may also be able to edit, anonymize, or erase your posts. When you edit posts, Igara will keep all versions of your posts. Forum administrators can view old versions of posts, and optionally make them visible to other forum visitors.

In any case, you can contact Igara (privacy@igarastudio.com) to erase all the data that Igara hosts about you on. You will need to contact some other third parties (Humble Bundle, itch.io, Gumroad, and Steam) depending on where your purchase was made. Igara can help you to know what steps you have to follow in such cases.

Does Igara make automated decisions based on data about me?

Igara classifies posts as spam automatically

Igara uses data about your posts and other activity on the forum to make automated decisions about whether your posts to community.aseprite.org are spam. When Igara decides that a post is likely spam, the forum refuses to accept the post.

If you think a post has been wrongly blocked or removed, contact an administrator of the forum. They can override the decision that a post was spam.

Igara uses data about posts and activity to set trust levels automatically

The forum uses data about your posts and activity to award you badges and calculate a trust level for your account. Your trust level may affect how you can participate in the forum, such as whether you can upload images, as well as give you access to moderation and management powers in the forum. Your trust level therefore reflects forum administrators' confidence in you, and their willingness to delegate community management functions, like moderation.

If you think your trust level has been set incorrectly, contact an administrator of the forum. They can manually adjust the trust level of your account.

Does Igara share data about me with others?

Igara shares account data with others as mentioned in the section about account data. Igara shares data about your posts and other forum activity with others as mentioned in the section about your forum activity data.

Igara does not sell or give information about you to other companies or services. However, Igara does use services from other companies on the website it hosts. The companies behind those services may collect data about you on their own, for their own purposes. Some of these services may be used to collect information about your online activities across different websites. These services are based in the United States or Canada (e.g. Elastic Email).

Other individuals and companies may also reuse data about you that Igara publishes, such as your posts to public forums.

For educational institutions and businesses only

For educational institutions and businesses that request special Aseprite licenses, Igara generates invoices with information about that entity (a juridical person). In case that you were invoiced with your personal data, you must know that the invoice is stored in the following services:

Generally this should not apply to you as an end-user, and it's only for educational/business licenses.

How can I contact Igara about privacy?

You can send questions and complaints to:

privacy@igarastudio.com

How can I find out about changes?

This version of Igara's privacy policy took effect September 21, 2023.

Igara will post the next version at https://www.aseprite.org/privacy/. Igara may change how it announces changes in future versions.

In the meantime, Igara may update its contact information without announcing a change. Please refer to https://www.aseprite.org/privacy/ for the latest contact information at any time.